Freestyle FAQs: Category Listing

Monday, May 21, 2012

Frequently Asked Questions - Website Design FAQ's

FAQs - Website Design FAQ's

We can convert the following source file formats into a Joomla template for you.

  • Photoshop (PSD)
  • Portable Network Graphics (PNG)
  • Adobe Illustrator (AI)
  • Tagged Image File Format (TIFF)
  • JPEG
  • BMP
  • HTML design Layout

We also test the template across the following browsers before we release the design to you.

  • Internet Explorer 7, 8, 9
  • Firefox 3.5+
  • Safari 4 & 5
  • Google Chrome

I can code and style as many module positions as you like into the design for you. You just need to let me know how many module positions you need and where you would like the module positions to appear within the design.

  • Template Conversion: 3-5 working business days
  • Custom Web Design: 10 working business days
  • Content Managed Web site: Between 2 to 4 weeks

Time Frame is dependant upon many factors, but as long as I have all information from your company, (images, data, brochures, access to files, etc.) the time should be within the above quote.

We currently only accept payments via Paypal.com

When we have confirmed the requirements and project delivery timetable with you plus you have agreed for me to start the development work I will send you an invoice via Paypal for 50% of the total project cost.

Once you have reviewed and approved the final template design or content management web site you will be required to make the final 50% payment via Paypal before the template conversion, custom web design or web site is released to you.

  • Template conversion: 30 days email support
  • Custom Design: 30 days email support
  • Content managed web site: 3 months support via telephone, email, skype, remote desktop assistance, etc..  Website support is dependant upon who is administrating your website.

Obviously, if your webmaster messes up the website, and does not have a backup, then any further work done by myself would be at the cost of the website owner. I stand behind all my work, and will deliver to you, a fully functioning website that you or your webmaster can take over.

I guarantee that all information you share with myself, or my staff during the project including web design or web site specifications, content (text), image artwork, email correspondence or telephone conversions will remain confidential between you and us.

The simple answer is no. All template conversion, custom design, branding and content management web site development work is completed by our in-house development team. We have over 15 years commerical experience developing hand crafted, professional web designs and sites for clients and we never outsource work to third party developers. I only support 100% USA Companies.

You will retain the full copyright right to any original development work we do for you during the project. This may include mock-up designs, final template design coding and graphic design, content, branding.

We will be happy to sign any relevent documentation to confirm this in writing to you via letter or email.

Once the website is completed, all information, is returned to you. Your website that is uploaded to your hosting provider, will also contain 1 back-up copy of the entire website.